Think of a time when you felt like someone listened to you well. What did they hear you say that surprised you? Let’s get to the punchline at the very beginning of this article. Simply put, coaches need to listen well. To help clients build a strong relationship with themselves, [...]
We talked about this topic a little bit in a previous article, How to Keep Clients for the Long-Term. If you have not read that one, you might want to go back and look at that. Now, to dive specifically into keeping coaching sessions fresh for the client. You likely have [...]
Here's the thing. We think that having a three or six-month relationship with a client is a good thing. And I will tell you unless a client is coming to you for a very specific reason, which would generate a short-term engagement, this is not a good thing for the [...]
The average coaching practice incorporates five critical connection points with clients: 1. Prospect Interactions2. Scheduling3. Coaching Documentation4. Invoicing/Payments5. Periodic Follow-ups Each of those connection points becomes a potential relationship builder for you and the person you are interacting with. If we look at business processes as a purely “execution, get it done, [...]
After you have been coaching an individual client for a while, or you have a growing client base, it is important to pause periodically and reflect on the health of those relationships. You should look for patterns that may not be sustainable long term. These patterns may not be serving [...]
Checking In Mid-Year on Your Business Rather than focusing on an industry update this month, we will take a mid-year shift and focus on taking a quick inventory of where we are at with our own businesses. We hope that you will complete the 5 minute, anonymous survey below.Often, we get [...]
The Million Dollar Question What is the right price for you to charge as a coach? Isn’t that the million-dollar question? I work with coaches from around the world and this is a universal nagging thought that plagues most coaches I know. However, it doesn’t have to. Sure, you enjoy [...]
The Web of Details How do you navigate the myriad details a client brings to a conversation? Often, I'll hear coaches getting caught in the web of details. The web begins with coaching through tangential information and losing sight of the agreement for the call. In this brief article, I [...]
As we worked a bit on some self-training strategies, I wanted to offer one more around focusing on the client. We talked about how many words are required for you to be able to summarize what you are hearing. Another strategy was around how many details you need to really [...]
We know that following up and following through are important factors in owning and growing our businesses. Don't Stop After Networking! It might feel like making the initial connection and having the conversation with a potential client or possible partnership is the goal. You might say "If I can just [...]
